"I was living in Florida but wanted to move back to San Antonio and a friend recommended Kim. I was focused on existing homes but Kim included a few new builds and that's how I found my perfect home. I had to return to Florida while they finished construction and the builders agent never answered or returned any of my calls. I contacted Kim and thanks to her I was able to get my questions/concerns answered and I also received thousands of dollars of upgrades from the builder for the fact that their agent was unresponsive to my calls. She made sure that my requirements were taken into account by the builder who could easily ignore me but not Kim. I am enjoying my new home thanks to Kim. Even after the sale was completed, Kim has continued to work in my favor when I am dealing with the builder"